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offline dongle

PostPosted: Tue Sep 27, 2011 1:00 pm
by redrhino
Do you know when I will be able to use my offline dongle?
I have updated the dongle driver etc
Many thanks,
Ian

Re: offline dongle

PostPosted: Sun Oct 02, 2011 5:55 pm
by Markus Zeppenfeld
Hi Ian,

we already have an internal new Release Candidate which will be released soon.
Without promising anything, I think and hope it will be this week.

Markus

Re: offline dongle

PostPosted: Mon Oct 10, 2011 3:09 pm
by redrhino
Hi,

Any news?

Thanks and regards,

Ian

Re: offline dongle

PostPosted: Thu Oct 27, 2011 4:22 pm
by mambo
Hi,

I have problems with the new versions of WDrev 215. I get a message saying: FEATURE NOT FOUND (H0031)

I update the dongle and it worked perfectly with the Release Candidate.

What should I do?

best regards

Re: offline dongle

PostPosted: Thu Oct 27, 2011 4:55 pm
by lucken
Are you sure you did not download WD pro instead of STD ?

Re: offline dongle

PostPosted: Thu Oct 27, 2011 5:42 pm
by rblais
mambo wrote:Hi,

I have problems with the new versions of WDrev 215. I get a message saying: FEATURE NOT FOUND (H0031)

I update the dongle and it worked perfectly with the Release Candidate.

What should I do?

best regards


I had the same problem when I've started a PB Player STD v5 rev6247. The dongle (player std) was updated and PB Manager Offline and PRO were opening fine on the same machine than the player.

With the player I had this error message (Feature not found H0031) and if I clicked OK, PB Player STD would open anyway. I am on a win7 32bits system all updated to the latest.

After reinstalling the PB v5 software from the rc candidate to the rev6247 with the player std dongle, now everything fine, no more error message.

Probably just an error installation in my case.

Good luck.

Re: offline dongle

PostPosted: Thu Oct 27, 2011 5:46 pm
by mambo
I have the problem with the version :For Widget Designer PRO (V5 DONGLE)
Now I have installed the version with the link : For Widget Designer PRO (non version 5 dongles) And I don't have problems.

But my dongle was updated with the v5. my dongle works with v5 release candidate.

Best regards

Re: offline dongle

PostPosted: Fri Oct 28, 2011 9:19 pm
by Markus Zeppenfeld
Hi Mambo,

what do you mean with "... works with v5 release candidate"? Are you still talking about the Widget Designer or do you have as well a Pandoras Box license on the same dongle?
Dongle-Updates for PB are different from WD-Updates. These have to be handled separately.

If you are talking about WD 3.5 please try to uninstall and reinstall the dongle driver.

Let us know if this helps.
Markus