offline dongle

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offline dongle

Postby redrhino » Tue Sep 27, 2011 1:00 pm

Do you know when I will be able to use my offline dongle?
I have updated the dongle driver etc
Many thanks,
Ian
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Re: offline dongle

Postby Markus Zeppenfeld » Sun Oct 02, 2011 5:55 pm

Hi Ian,

we already have an internal new Release Candidate which will be released soon.
Without promising anything, I think and hope it will be this week.

Markus
Markus Zeppenfeld
Senior Product Manager, Pandoras Box

"Have you tried turning it off and on again?" (from "The IT Crowd" / channel 4)
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Re: offline dongle

Postby redrhino » Mon Oct 10, 2011 3:09 pm

Hi,

Any news?

Thanks and regards,

Ian
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Re: offline dongle

Postby mambo » Thu Oct 27, 2011 4:22 pm

Hi,

I have problems with the new versions of WDrev 215. I get a message saying: FEATURE NOT FOUND (H0031)

I update the dongle and it worked perfectly with the Release Candidate.

What should I do?

best regards
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Re: offline dongle

Postby lucken » Thu Oct 27, 2011 4:55 pm

Are you sure you did not download WD pro instead of STD ?
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Re: offline dongle

Postby rblais » Thu Oct 27, 2011 5:42 pm

mambo wrote:Hi,

I have problems with the new versions of WDrev 215. I get a message saying: FEATURE NOT FOUND (H0031)

I update the dongle and it worked perfectly with the Release Candidate.

What should I do?

best regards


I had the same problem when I've started a PB Player STD v5 rev6247. The dongle (player std) was updated and PB Manager Offline and PRO were opening fine on the same machine than the player.

With the player I had this error message (Feature not found H0031) and if I clicked OK, PB Player STD would open anyway. I am on a win7 32bits system all updated to the latest.

After reinstalling the PB v5 software from the rc candidate to the rev6247 with the player std dongle, now everything fine, no more error message.

Probably just an error installation in my case.

Good luck.
rblais
 

Re: offline dongle

Postby mambo » Thu Oct 27, 2011 5:46 pm

I have the problem with the version :For Widget Designer PRO (V5 DONGLE)
Now I have installed the version with the link : For Widget Designer PRO (non version 5 dongles) And I don't have problems.

But my dongle was updated with the v5. my dongle works with v5 release candidate.

Best regards
mambo
 
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Re: offline dongle

Postby Markus Zeppenfeld » Fri Oct 28, 2011 9:19 pm

Hi Mambo,

what do you mean with "... works with v5 release candidate"? Are you still talking about the Widget Designer or do you have as well a Pandoras Box license on the same dongle?
Dongle-Updates for PB are different from WD-Updates. These have to be handled separately.

If you are talking about WD 3.5 please try to uninstall and reinstall the dongle driver.

Let us know if this helps.
Markus
Markus Zeppenfeld
Senior Product Manager, Pandoras Box

"Have you tried turning it off and on again?" (from "The IT Crowd" / channel 4)
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