Hello Yevgeniy,
Martina got your mail on Sep 24 at 3:47pm( GMT +1 ), she pasted it into our ticket system and you got a respond from her at Sep 24 at 4:12pm ( GMT +1).
So just 25min after we got your mail !
In that mail she wrote the following:
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Hello Yevgeniy,
I have forwarded your request to our support mail address, please feel free to write to this mail address if you have technical questions as it could be that I am not in the office.
Regarding the new beta Warper, I have attached it to this mail. We have done a few more changes since then but currently there is no newer beta version available.
Please extract the attached zip into the Pandoras Box Rev xy folder (in the program path).
If you have further questions, please reply to this ticket.
Martina Protze
Technical Support
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Maybe that mail got stuck in your spam folder?
In that mail was also a new beta version of the warper.
This post here I will also sent you as another email and you will now find a download link for the new warper if the file is to big for your mail space.
Also this treat here you opened on Sep 26th at 11:40pm and now Sep 27. 10:30am you get a respond from us ( Coolux Germany ).
Also on your other treat you got an answer from my colleague right now.
Please tell me who did you talk to at Coolux California?
This should be enough about that topic now. Let´s get back to your problem.
In your last post in this threat you wrote that Version 5.5 is broken and you write about save and restart problems and that your timeline is destroyed
The behavior you are talking about is critical and we have to find why that happens.
Please tell us:
What kind of hardware are you using?
What kind of Windows? Xp or Win 7 ?
Which Rev are you using?
Please sent us all your log files and show files.
Please explain your setup up and how does the mistake happen so that we hopefully can quickly reproduce your case and can help you.
Please sent it all to
support@coolux.de ( but you will get this post from that mail address in a minute, so you just have to respond ).
Just in case we will also sent this as a mail to the email address on your webpage.
Best regards
Mike