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V6 Manager backward compatibility

Christie Pandoras Box Version 6 - Q&A

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V6 Manager backward compatibility

Postby tosifahmad » Wed Jul 21, 2021 8:36 am

Hi,
Is it possible to use V6 manager dongle on V5 manager software?
We have 2X preowned V5 Player dongles, which unfortunately cannot be use with V6 Manager. Therefore I was wondering if there is any possibility to install V5 Manager software using V6 manager dongle.
Otherwise, is it possible upgrade the V5 dongles to V6 without any cost?

Thanks,

Player: Custom built quad output PC with windows 10 PRO OS.
Manager: Custom built PC with Windows 10 PRO OS.
tosifahmad
 
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Re: V6 Manager backward compatibility

Postby Daniel Kaminski » Wed Jul 21, 2021 12:55 pm

Hi,

V6 is not sold anymore, so there is no upgrade path from V5 to V6. You would have to upgrade to V8, which can include a V6 License. But it is not for free.

Downgrade depends on your V6 dongle if it includes a V5 License.
Please contact the pandorasbox support under support.pandorasbox(at)christiedigital.com, they will get in touch with you and help you.


Daniel
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Daniel Kaminski
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