PBManager- connecting problem

Christie Pandoras Box Version 6 - Q&A

Moderator: Moderator Group

Forum rules
When asking make sure to include the operating system and the revision of Pandoras Box you are using. If your question is related to hardware, please state if you are using coolux hardware (which one) or if you built your own.

PBManager- connecting problem

Postby bscav » Thu Oct 26, 2017 11:23 am

Hey,
I have a problem connecting to PBManager with PBserver.
PBManager does not see the server.

Direct LAN connection without LANswitcher.
IP set correctly. PING between PBserver and PC with PBManager - ok, no loss.
Server running in Client mode. Even VNCRemote works fine.
Only PBManager does not see the server in the Assets tab.
After restoring the server to the restore point, for a moment everything was ok, unfortunately after server reset the problem returned.
Changing computer does not help.
Can this be a Win10 problem?

Did I miss something? Where is the problem?

Regards
Mariusz
bscav
 
Posts: 4
Joined: Fri Aug 11, 2017 9:23 am

Re: PBManager- connecting problem

Postby Mike Mengen » Thu Oct 26, 2017 12:25 pm

Hi Mariusz,

with our latest release we are supporting Windows 10: viewtopic.php?f=115&t=4380
Is the Manager in the same Domain as the Client?

Regards
Mike
User avatar
Mike Mengen
 
Posts: 20
Joined: Thu Aug 13, 2015 1:50 pm

Re: PBManager- connecting problem

Postby Yvonne Groetzschel » Thu Oct 26, 2017 12:28 pm

Hi Mariusz,

Please make sure that the firewall, antivirus system and windows defender are turned off.
Which Windows version are you using? All tests with Windows 10 and PB (Rev 15432) were done with Version 1709 Rev 10.0.16299.19.

Cheers,
Yvonne
User avatar
Yvonne Groetzschel
 
Posts: 40
Joined: Mon Dec 01, 2014 2:10 pm

Re: PBManager- connecting problem

Postby bscav » Thu Oct 26, 2017 12:54 pm

Thanks for your replies.
Yes, Menager and Client have the same domain.
My Windows version is WIn 10 PRO Version 1709 Rev 10.0.16299.19.
So it should be ok. It turns out that I missed the last update of PBManager, so I'll check after the update and let you know if it helped.
bscav
 
Posts: 4
Joined: Fri Aug 11, 2017 9:23 am


Return to Pandoras Box V6

Who is online

Users browsing this forum: No registered users and 1 guest

cron