png stills imported as inconsistent

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png stills imported as inconsistent

Postby rene_s6 » Tue May 28, 2019 3:01 pm

Hello,

I am experiencing unnormal behavior with Pandora V6. Still-Images (PNG, JPEGS) are most of the time imported as inconsistent. I have to copy+paste them various times in the windows explorer folder until Pandora eventually accepts a copy and spreads it correctly. That is confusing, unnormal and time-consuming. Anyone ever had that problem and knows how to solve it?

Best, rene
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Re: png stills imported as inconsistent

Postby Daniel Kaminski » Thu May 30, 2019 3:14 pm

What kind of OS?
What kind of Filesystem?
Any Protection on the filesystem?

Daniel
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Re: png stills imported as inconsistent

Postby rene_s6 » Mon Jun 03, 2019 12:22 am

The OS is Win8.1 on the Server and 10Pro on the Manager.
What do you mean by "Filesystem". It's simple png Files. No Protections. (not as far as I know at least).
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Re: png stills imported as inconsistent

Postby Daniel Kaminski » Wed Jul 03, 2019 11:03 am

This is very complicated to troubleshoot without the system.

Can you please send Manager and Client logs.
Also please describe in detail what exactly happens. From where you copy to where. What kind of Filesystem. NTFS`? exFAT? FAT?

Where is you content located? Folder?
Is it on the desktop or any other special windows folder? Or is it under C:\Coolux\Content ?

Daniel
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