Page 1 of 1

Matrix Patcher - Save - Unhandled Exception

PostPosted: Fri Aug 23, 2019 3:59 pm
by pshay
Working on some pre-production work. New project asked if I can setup DMX outputs for LED light fixtures. I went to setup a rough test and hit save and got an error:

Unhandled exception has occurred. If you click continue, the application will ignore the error and attempt to continue.... I attached a screen shot. I cannot save any file at all. Patch, image, nothing.
I'm running PB offline. First saw this error when using PB v5 (client's system is still v5). I tried PB v6 Matrix Patcher, same error.
PB Manager for both v5 and v6 appear to be fine.

What can I do to try to troubleshoot?

My system specs:
Razer Blade 15
Intel I7-9750H
16GB Ram
64 bit
Windows 10 Home

Re: Matrix Patcher - Save - Unhandled Exception

PostPosted: Tue Aug 27, 2019 8:51 am
by Daniel Kaminski
Which Version of .NET is installed on your system?

Daniel

Re: Matrix Patcher - Save - Unhandled Exception

PostPosted: Tue Aug 27, 2019 10:49 am
by Mike Mengen
We could resolve the issue via the Support Mail. PB 6.1.3 fixed this issue. PB Tools on the older versions are not working properly with Windows 10.

Mike