A few questions from a novice.

Christie Pandoras Box Version 6 - Q&A

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A few questions from a novice.

Postby zuza » Sat Dec 11, 2021 7:20 pm

Hello all.
I'm new here, and I have a few questions if I can.
We have a Pandoras box PK1 server running Pandoras Box 6.3.1. We also have a laptop with Pandoras Box Manager 6.3.1 original, with a license key. My question, can I update PB manager to a higher version under this license? If so, what is the highest one? Do I also need to update the server? And is it worth doing at all?
Second question. For now, all projections are made from the level of a PB manager laptop connected to the server. Is all rendering done on the laptop or on the server? Is it possible to play the sequences saved on the server from the manager level.
Next, the server does not have an auxiliary audio card, there is only one built-in. Why doesn't PB manager see her? I can not output audio from the server only from the laptop.
And yet. I am playing a sequence from PB Manager, at the same time I would like to be able to control the server, e.g. turn it on or off. Unfortunately, when connecting to the server, it disconnects the connection from PB Manager, and it is difficult to restore the connection. Do I have to use a second Lan input and a second, different ip address for this?
And so far the last. The projector - server - PB Manager system takes a long time to start up. Where you can see what is happening at the moment, whether it is connecting, charging, etc., because sometimes it is not known whether it is hanging or just that it needs time.
There is some way, e.g. "refresh", sometimes when I run, for example: PB Manager before starting the server, PB Manager does not see it. Sometimes for some reason, (probably my mistake), it stops showing on some output, and then I can't get it back, just by restarting everything.
I am happy to accept links to specific tutorials, because going through them all is quite difficult at the beginning, most of them are now at 8.
Please bear with me that I am absolutely new.
zuza
 
Posts: 14
Joined: Mon Mar 09, 2020 3:20 pm

Re: A few questions from a novice.

Postby Dave Thompson » Sat Dec 11, 2021 8:10 pm

Hello zuza,

Welcome!!

I take it your Licenses only have V6 on them, The last Version 6 release was 6.5.2 and you can register and then download it form our downloads section:
https://www.christiepandorasbox.com/sup ... 0/file-379

All the rendering takes place on the Clients (Servers), unless the preview is activated on the Laptop, then it will also have to render whichever Client is being previewed. So take care about what you want rendered.
You need to install and run the same revision on all of the machines in the network.
We recommend using the latest version to gain the latest features and bug fixes.

Here is our YouTube channel and our trainings for Grade 1 and Grade 2, will kick off on the link below:
https://www.youtube.com/watch?v=cSWjQ9go9Es&t=2s
But I recommend watching the pre-training video too, it will cover some important points:
https://www.youtube.com/watch?v=5dwZeqrpXuU&t=609s

To use the sound card, you need to set the Pandoras Box to use the card on the Server, read about it here in our extensive helpfile:
https://christiepandorasbox.com/root/do ... config.htm

All network connections can take place over a single NIC, unless you start running high network traffic.

The Server does a hardware check on booting.
It sounds like you might be using some sub-optimal codecs, or have a custom EDID.

Pandoras Box writes logs information so we can see what the machines are doing.
You can send the logs to support and they can look into them and analyse the issue:
Here is a link about where to find the log files:
https://christiepandorasbox.com/root/do ... -files.htm

Once you have gathered them, you can send them to support and they can look into them:
https://www.christiepandorasbox.com/sup ... erservice/

Make sure the switch is not blocking any ports and also make sure that the firewalls are off.

Cheers,
dave
"Chairman Wow!"
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Dave Thompson
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Re: A few questions from a novice.

Postby zuza » Sat Dec 11, 2021 8:51 pm

Thank you Dave. I will read, watch and try it out. There is a big difference in quality between 6 and 8?
If I still can on this topic. I have run text input on PB Manager and WD free edition. How can I set the font size and most importantly the font color from WD to be displayed in the PB Manager and the server (projector). Coloring the font, lines of the text is necessary for people, e.g. deaf people who came to the show, to distinguish between the issues of individual characters. Preparing such a text in WD is much easier and easier to control, in PBM there is a greater problem with that. It is possible?

Thank you again and best regards.
zuza
 
Posts: 14
Joined: Mon Mar 09, 2020 3:20 pm

Re: A few questions from a novice.

Postby Dave Thompson » Sat Dec 11, 2021 9:30 pm

Hey zuza,

There is a new License structure and more features, Notch integration, Dante integration, etc.
It is all talked about on our Christie Connect (which is on out YouTube channel.)

You can add a File and Folder ID to the Text assets in the Project:
https://christiepandorasbox.com/root/do ... pector.htm

You can use the scripting assistant and search for:

ResourceSetTextStyle
ResourceSetText

Here is a link to the helpfile:
https://christiepandorasbox.com/root/do ... d-list.htm

You can also set up a layer behind the Text to mask the image behind the text for legibility. Anisotropic filtering on/off may also help, so test that too (its in the inspector tab for the text resource.)

Cheers,
dave
"Chairman Wow!"
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Dave Thompson
coolux Germany
 
Posts: 49
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Location: 50.98860°N 6.88433°E

Re: A few questions from a novice.

Postby zuza » Sat Dec 11, 2021 10:14 pm

Thank you. Have a nice weekend.
zuza
 
Posts: 14
Joined: Mon Mar 09, 2020 3:20 pm


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