Web Server Sessions

Christie Widget Designer Version 6 - Q&A

Moderator: Moderator Group

Forum rules
When asking make sure to include the operating system and the revision of Widget Designer you are using.

Web Server Sessions

Postby maccalder » Thu Jul 20, 2017 4:34 am

Hi All

Having a slight issue with WD Free - I have a project programmed in Unlimited which I want to run in WD Free - it ticks all the boxes of "1 device at a time, 1 page, no restricted controls" etc. however I am getting issues in that I connected fine when I tested it (with my iPad), however I left the site (with my iPad with me), another user attempted to connect and they just get "Session disconnected... Attempting to reconnect".

I am assuming this is because WD had created a session key for my device, and even though this device is no longer connected, the session key persists and won't allow a new session owing to Free's single session limitation?

How do I force sessions to time out more rapidy - perhaps if not used for 10-15 minutes?
WD PC: Xeon E3-1225 @ 3.3GHz, 8gb RAM, Windows 10 Enterprise LTSB, WD6 Unlimited 4242-RC
PB PC: Xeon E3-1220 @ 3.5GHz, 8gb RAM,Gigabyte GeForce GTX 1050 Ti OC 4G, Windows 10 Enterprise LTSB
maccalder
 
Posts: 13
Joined: Wed Nov 04, 2009 10:22 am
Location: Melbourne, Australia

Re: Web Server Sessions

Postby Janina Baltaziewicz » Fri Jul 28, 2017 9:31 am

Hi,

You are right, as long as you didn't close your first session properly, a second one won't be allowed.
We are working on a solution for this, be assured that we are aware of the problem.

Cheers,

Janina
Janina Baltaziewicz
Technical Support Specialist
User avatar
Janina Baltaziewicz
 
Posts: 45
Joined: Tue Jun 14, 2016 2:08 pm

Re: Web Server Sessions

Postby maccalder » Mon Aug 21, 2017 11:43 am

Hi Janina

How do I correctly close a session? I could not see any functions for managing sessions.

Regards

Mac
WD PC: Xeon E3-1225 @ 3.3GHz, 8gb RAM, Windows 10 Enterprise LTSB, WD6 Unlimited 4242-RC
PB PC: Xeon E3-1220 @ 3.5GHz, 8gb RAM,Gigabyte GeForce GTX 1050 Ti OC 4G, Windows 10 Enterprise LTSB
maccalder
 
Posts: 13
Joined: Wed Nov 04, 2009 10:22 am
Location: Melbourne, Australia

Re: Web Server Sessions

Postby Janina Baltaziewicz » Wed Aug 30, 2017 2:01 pm

Hi Mac,

With "close a session" I literally mean to manually close the browser or tab which is connected to the interface.
There is currently no solution to do this cut from WD itself, this is where we are currently investigating solutions.

Cheers,

Janina
Janina Baltaziewicz
Technical Support Specialist
User avatar
Janina Baltaziewicz
 
Posts: 45
Joined: Tue Jun 14, 2016 2:08 pm

Re: Web Server Sessions

Postby malkuth23 » Thu Aug 31, 2017 2:04 am

What happens if you close the web server through a script and then open it back up?

Also known as: "Have you tried turning it off and back on again?"
Matthew Newman-Saul
Theatrical Concepts
mattns@theatrical.com
User avatar
malkuth23
 
Posts: 340
Joined: Tue Apr 20, 2010 7:14 pm
Location: Ventura, CA

Re: Web Server Sessions

Postby maccalder » Fri Sep 01, 2017 4:01 am

I am giving calling WDLoadProject a go to clear sessions - hopefully that works.
WD PC: Xeon E3-1225 @ 3.3GHz, 8gb RAM, Windows 10 Enterprise LTSB, WD6 Unlimited 4242-RC
PB PC: Xeon E3-1220 @ 3.5GHz, 8gb RAM,Gigabyte GeForce GTX 1050 Ti OC 4G, Windows 10 Enterprise LTSB
maccalder
 
Posts: 13
Joined: Wed Nov 04, 2009 10:22 am
Location: Melbourne, Australia


Return to Widget Designer V6

Who is online

Users browsing this forum: No registered users and 4 guests

cron