Unable to determine IP address from host name window1.localh

Christie Widget Designer Version 6 - Q&A

Moderator: Moderator Group

Forum rules
When asking make sure to include the operating system and the revision of Widget Designer you are using.

Unable to determine IP address from host name window1.localh

Postby videodsh » Fri Oct 13, 2017 12:12 pm

Hi,
when openig the WD 6 Rev6322 I get this Message:

The following error was encountered while trying to retrieve the URL: http://window1.localhost/Window1?

Unable to determine IP address from host name window1.localhost

The DNS server returned:

Name Error: The domain name does not exist.
This means that the cache was not able to resolve the hostname presented in the URL. Check if the address is correct.

I dont know what that means. Any Hint?
thx
videodsh
 
Posts: 34
Joined: Sat Apr 23, 2016 6:52 pm
Location: Düsseldorf, Germany

Re: Unable to determine IP address from host name window1.lo

Postby Janina Baltaziewicz » Thu Nov 02, 2017 5:00 pm

Hi,

What exactly is the situation? Do you open the application and get this message?
If so, please send a mail to our support team to find out what exactly goes wrong here: support.pandorasbox@chrsitiedigital.com
Or do you try to get project access with a browser? In this case, you need only "localhost", without the first "window1".

Cheers,
Janina
Janina Baltaziewicz
Customer Service Engineer
User avatar
Janina Baltaziewicz
 
Posts: 53
Joined: Tue Jun 14, 2016 2:08 pm


Return to Widget Designer V6

Who is online

Users browsing this forum: No registered users and 15 guests