Unable to determine IP address from host name window1.localh

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Unable to determine IP address from host name window1.localh

Postby videodsh » Fri Oct 13, 2017 12:12 pm

Hi,
when openig the WD 6 Rev6322 I get this Message:

The following error was encountered while trying to retrieve the URL: http://window1.localhost/Window1?

Unable to determine IP address from host name window1.localhost

The DNS server returned:

Name Error: The domain name does not exist.
This means that the cache was not able to resolve the hostname presented in the URL. Check if the address is correct.

I dont know what that means. Any Hint?
thx
videodsh
 
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Location: Düsseldorf, Germany

Re: Unable to determine IP address from host name window1.lo

Postby Janina Baltaziewicz » Thu Nov 02, 2017 5:00 pm

Hi,

What exactly is the situation? Do you open the application and get this message?
If so, please send a mail to our support team to find out what exactly goes wrong here: support.pandorasbox@chrsitiedigital.com
Or do you try to get project access with a browser? In this case, you need only "localhost", without the first "window1".

Cheers,
Janina
Janina Baltaziewicz
Technical Support Specialist
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Janina Baltaziewicz
 
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