Hi, please see the attached screenshot. why are we getting this grey area (with red scribble on it) that is at the top of the preview window?
How do we get rid of it? it's taking up space...valuable screen space.
Preview display: random grey area at top???
Forum rules
When asking make sure to include the operating system and the revision of Pandoras Box you are using. If your question is related to hardware, please state if you are using coolux hardware (which one) or if you built your own.
When asking make sure to include the operating system and the revision of Pandoras Box you are using. If your question is related to hardware, please state if you are using coolux hardware (which one) or if you built your own.
4 posts
• Page 1 of 1
Preview display: random grey area at top???
by frozenwaffles » Tue Jul 09, 2024 9:26 am
You do not have the required permissions to view the files attached to this post.
Jeremy Koch
Sydney, Australia
Innovative Production Services - http://www.innovative.net.au
hp Z G4 with Windows 10 1809 LTSC (NVidia P5000) - Running V8.9.1
Manager on Dual Processor Server Hardware - Running V8.9.1
Widget Designer - Running V6.5.10
Sydney, Australia
Innovative Production Services - http://www.innovative.net.au
hp Z G4 with Windows 10 1809 LTSC (NVidia P5000) - Running V8.9.1
Manager on Dual Processor Server Hardware - Running V8.9.1
Widget Designer - Running V6.5.10
-
frozenwaffles - Posts: 199
- Joined: Wed Jun 09, 2010 2:17 am
- Location: Sydney, Australia
Re: Preview display: random grey area at top???
by Thomas Mrozek » Thu Jul 11, 2024 10:03 am
Hi.
That doesn't look as intended. Can you please send us the project file to investigate?
cheers
Thomas
That doesn't look as intended. Can you please send us the project file to investigate?
cheers
Thomas
Thomas Mrozek
Product Manager
Product Manager
-
Thomas Mrozek - Posts: 143
- Joined: Mon Apr 20, 2009 11:08 am
Re: Preview display: random grey area at top???
by frozenwaffles » Thu Jul 11, 2024 11:32 am
yes, i will send it.
please note this is on a display that has a resolution of 3440x1440.
please note this is on a display that has a resolution of 3440x1440.
Jeremy Koch
Sydney, Australia
Innovative Production Services - http://www.innovative.net.au
hp Z G4 with Windows 10 1809 LTSC (NVidia P5000) - Running V8.9.1
Manager on Dual Processor Server Hardware - Running V8.9.1
Widget Designer - Running V6.5.10
Sydney, Australia
Innovative Production Services - http://www.innovative.net.au
hp Z G4 with Windows 10 1809 LTSC (NVidia P5000) - Running V8.9.1
Manager on Dual Processor Server Hardware - Running V8.9.1
Widget Designer - Running V6.5.10
-
frozenwaffles - Posts: 199
- Joined: Wed Jun 09, 2010 2:17 am
- Location: Sydney, Australia
Re: Preview display: random grey area at top???
by frozenwaffles » Wed Jul 17, 2024 11:03 am
Hi, another update to this. On the same computer with a 1920x1080 display plugged in, this grey area is no longer in the preview window.
So it seems to be a problem with the ultrawide display resolution...
So it seems to be a problem with the ultrawide display resolution...
Jeremy Koch
Sydney, Australia
Innovative Production Services - http://www.innovative.net.au
hp Z G4 with Windows 10 1809 LTSC (NVidia P5000) - Running V8.9.1
Manager on Dual Processor Server Hardware - Running V8.9.1
Widget Designer - Running V6.5.10
Sydney, Australia
Innovative Production Services - http://www.innovative.net.au
hp Z G4 with Windows 10 1809 LTSC (NVidia P5000) - Running V8.9.1
Manager on Dual Processor Server Hardware - Running V8.9.1
Widget Designer - Running V6.5.10
-
frozenwaffles - Posts: 199
- Joined: Wed Jun 09, 2010 2:17 am
- Location: Sydney, Australia
4 posts
• Page 1 of 1
Who is online
Users browsing this forum: No registered users and 1 guest