wbhelp2.dll missing pb menu problem

Christie Pandoras Box Version 5

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wbhelp2.dll missing pb menu problem

Postby tricton » Wed Nov 11, 2015 3:39 pm

I whiped our coolux media server did fresh win7 install + all updates... So now i am getting following problem when using pb menu wbhelp2.dll missing from c.\windows\system32 expect it's not missing, file is there and yes i have tried manually download + replace the file... So anyone have fix for this ?
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Re: wbhelp2.dll missing pb menu problem

Postby aquapixs » Wed Nov 11, 2015 6:11 pm

Hi,

I had the same issue on a clean machine installing the latest release. This will also cause the skinning of Manager or Master version to go totally weird. If you start one of the tools it will claim that dotnet framework is not isntalled.
So there are two fixes which worked in my end: 1.) download dotnet and install it, or 2.) install an version with the older installer.
Unfortunately you need to reinstall PB Menue and Pandoras Box after installing dotnet.

I already did report to Coolux that the new imstaller seems not to install dotnet Framework correctly.

Best regards

Patrick
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Re: wbhelp2.dll missing pb menu problem

Postby Markus Zeppenfeld » Fri Dec 18, 2015 10:15 am

Hey guys,

this has been fixed for the next update.

Cheers
Markus
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Re: wbhelp2.dll missing pb menu problem

Postby introdans » Tue Jan 12, 2016 5:21 pm

any ETA on this update (especially Win7)

thanks!
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Re: wbhelp2.dll missing pb menu problem

Postby Markus Zeppenfeld » Wed Jan 13, 2016 11:44 am

Hi!

There will probably be a new version in February for ISE.
As you can use the old installer to get the skinning working and then just use the newer version, I hope you are not in a big need for the update, are you?

Cheers
Markus
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Re: wbhelp2.dll missing pb menu problem

Postby introdans » Thu Jan 14, 2016 12:25 pm

it's fine to use the workaround you mentioned, thanks, got it running now :)
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Re: wbhelp2.dll missing pb menu problem

Postby MEGALIGHT » Mon Nov 13, 2017 8:38 pm

hi,

problem on my PB server standard win XP 32.
"wbhelp2.dll is missing"

same problem with PB 5.1 and 6.0

I did a win upgrade and also the .net
still the same problem

how can i fix the problem

kind regard,

Dominique
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