Preview Tab in Offline Manager

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Preview Tab in Offline Manager

Postby jbuzz » Thu Jun 19, 2014 11:32 am

First of all Hi to all and thnx in advance!

This maybe a stupid question, but I spent nearly 2 hours now without getting somewhere. Checked the manual, etc...

I am trying to get a preview tab in the offline manager.
I created a virtual site with a server, toggled the preview and added a video file to the sequence. It shows in the layer tab, etc...

BUT for the heck I cannot find where to activate the preview tab. The User manual say lots of usefull things about what to do and how to
manipulate it, BUT not where to show it??? Its not present when I open up the offline manager.

What am I missing?

THNX

I am on Win 8.1 Offline Manager V5 ref9410
jbuzz
 
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Re: Preview Tab in Offline Manager

Postby Daniel Kaminski » Thu Jun 19, 2014 8:52 pm

Hi,

normally the preview tab opens when you start Pandoras Box.
Please send your log files to support(at)coolux.de

My first guess is that your Graphicscard can not handle Pandoras Box.
What kind of GPU is it?

Daniel
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Re: Preview Tab in Offline Manager

Postby jbuzz » Fri Jun 20, 2014 10:11 am

NVIDIA GeForce GT 750M with 2GB VRAM is not enough?

Wow Ok, I should have thought about that before. Will send a logfile later today.

Thnx
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Re: Preview Tab in Offline Manager

Postby Daniel Kaminski » Fri Jun 20, 2014 1:35 pm

Ahh,
it might be enough.
Do you have 1 or 2 GPUs?
I assume it is a Laptop.
A lot of neuer Laptops have 2 GPUs. One Internal on the CPU and one for the external monitors.
On some Laptops (like my DELL) you can deactivate the CPU GPU in the BIOS.
I think NVIDIA calls it Optmius or so.

Do so and try again.

It is just a guess. Log files will help to find out.

Daniel
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Re: Preview Tab in Offline Manager

Postby jbuzz » Wed Jun 25, 2014 10:21 am

Ok,

checked the GC its not deactivated and its set to be used at all times in Win8.

Now I need help where to find the "log" files. I only see the project .xml in the project folder.
And I didnt find any mention of log files in the manual.

Thnx
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Re: Preview Tab in Offline Manager

Postby Dennis Kuypers » Wed Jun 25, 2014 2:00 pm

Hey,

you can find the log files in the application directory. (C:/ProgramFiles/coolux/Pandoras Box ....../logs/)

A link to that folder can also be found in the start menu. (Press the Windows Start button, "All Programs" -> "coolux" -> "......")

Best
Dennis
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Re: Preview Tab in Offline Manager

Postby jbuzz » Wed Jun 25, 2014 2:42 pm

logs sent.. thnx
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Re: Preview Tab in Offline Manager

Postby mhdkh » Mon Mar 14, 2016 7:36 pm

Hi,

I'm getting the same thing in PB Manager that the Preview Tab is not there, and there's no option of whether to install it or not during the setup.
I'm using a notebook windows 10 and I looked into the logs and found that this error "PR_EngineLocal::PR_EngineLocal: engine extension not available." is happening all the time, is it related?.

Any idea on how to get the preview tab appears ?

Regards,
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