GTX 970

[gestin]

Hello,

I am trying to install a playeur media on a new computer

All went well.

The problem, the pandora load properly good but does not retrieve information related to the graphics card output.

He told me : No adaptater information avaible

I7 4790k
Ram 8Go
MSI Geforce GTX 970
Win 7 Home premium 64 bits
Pb 4.7 Rev.10386
DirectX 11.0
Nvidia Drivers 347.09
3 output - 1 DVI 1920x1080@50 / 1 HDMI 1920x1080@50 / 1 DVI 1024x768@50 extended mod

A solution?

[Daniel Kaminski]

Hm,

please send the Logs to support(at)coolux.de

Hard to say. What went wrong. Might be the HDMI that has an EDID with Audio.
You will propably need EDID Manager.

Here are a few things to check:
Does it work with just 1 display?
2 Displays? (1 HDMI, 1 DVI)?

What do you mean by extended mod?

Daniel

[gestin]

Hello,

How do I get the log since the program does not crash?

I tried : just one monitor, disable the HDMI monitor, disable sound, activate the intel graphics processor, uninstall Nvidia driver, change on Win 7 pro, other version of Pandora, other version of the Nvidia driver.

Precisely the motherboard is an ASUS Z97-A

nothing works

I joined you capture that shows me the Pandora

if you have any other suggestion or explanation.

I have a show tonight and nothing works.

thank you in advance

[Daniel Kaminski]

Hi,

you should have a shortcut to your logs folder inside the Start Menu under Help.
There will always be logs written not only if PB Crashes.

The log files will tell us what is going on.
Did you install Direct X 9.0 when beeing asked during setup?

Daniel