Sytem Out of Memory Exceptions Error message

Christie Pandoras Box Version 5

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Sytem Out of Memory Exceptions Error message

Postby bgarrett74 » Mon Feb 02, 2015 9:05 pm

Hello,
We are currently running a show with a Pandora Media Manager and two Pandora servers. We are using both DVI outputs on both servers to feed LCD projectors. The last two days we have received the attached error message. It looks like the computers are running out of ram. Both times happened at different times within the timeline. We are having to pre-roll some of the still images in order to get them to come up on the screen at the appropriate time. If we don't pre-roll they don't come up simultaneously. They are PNG files. We also had the PB menu crash on us the other day. We had to restart the Manager in order to get the menu back. The error message comes up on the screen and asks if you want to cancel or continue. It does say if you cancel it will close out all the programs. We have been hitting the continue button and the error message goes away and the system seems to run fine. If anyone has seen this message could you let me know.

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.OutOfMemoryException: Exception of type 'System.OutOfMemoryException' was thrown.
at System.Diagnostics.NtProcessInfoHelper.GetProcessInfos()
at System.Diagnostics.ProcessManager.GetProcessInfos(String machineName)
at System.Diagnostics.Process.GetProcesses(String machineName)
at System.Diagnostics.Process.GetProcesses()
at PB_Menu.OnScreenDialog.t_proc_Tick(Object sender, EventArgs e)
at System.Windows.Forms.Timer.OnTick(EventArgs e)
at System.Windows.Forms.Timer.TimerNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
PB_Menu
Assembly Version: 1.0.0.7
Win32 Version: 1.0.0.7
CodeBase: file:///C:/system/LCD_Menu/PB_Menu.exe
----------------------------------------
Microsoft.VisualBasic
Assembly Version: 8.0.0.0
Win32 Version: 8.0.50727.5420 (Win7SP1.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Microsoft.VisualBasic/8.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualBasic.dll
----------------------------------------
System
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Windows.Forms
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System.Drawing
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System.Runtime.Remoting
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Runtime.Remoting/2.0.0.0__b77a5c561934e089/System.Runtime.Remoting.dll
----------------------------------------
System.Configuration
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Xml
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
AxInterop.WBOCXLib
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/system/LCD_Menu/AxInterop.WBOCXLib.DLL
----------------------------------------
Interop.WBOCXLib
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/system/LCD_Menu/Interop.WBOCXLib.DLL
----------------------------------------
Accessibility
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Accessibility/2.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
----------------------------------------
System.Management
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Management/2.0.0.0__b03f5f7f11d50a3a/System.Management.dll
----------------------------------------
Microsoft.DirectX
Assembly Version: 2.0.0.0
Win32 Version: 9.12.589.0000
CodeBase: file:///C:/system/LCD_Menu/Microsoft.DirectX.DLL
----------------------------------------
msvcm80
Assembly Version: 8.0.50727.4940
Win32 Version: 8.00.50727.4940
CodeBase: file:///C:/Windows/WinSxS/x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4940_none_d08cc06a442b34fc/msvcm80.dll
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.
bgarrett74
 
Posts: 3
Joined: Thu Apr 12, 2012 8:39 pm

Re: Sytem Out of Memory Exceptions Error message

Postby Daniel Kaminski » Wed Feb 04, 2015 10:55 am

Hi,

please send all logs (Manager and Client) to support(at)coolux.de and we will have a look at it.
Please also reference this forum post.

Thank you
Daniel
--
Daniel Kaminski
Pandoras Box Expert
User avatar
Daniel Kaminski
 
Posts: 1071
Joined: Tue Jul 22, 2008 10:55 am
Location: Herten, Germany


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