Problem: Bw Media as Mask

Christie Pandoras Box Version 5

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Problem: Bw Media as Mask

Postby andrebremer » Wed Nov 11, 2015 7:00 pm

I have a project with 7 sequences and worked fine until last week.

In layer 10 I have a clip (movie or jpeg).
In layer 11 I have my logo with Bw Media as Mask effect to reveal the clip in layer 10 when stay in playback.

In my pandora box preview works fine, but in my pandora client don´t work!

I created a new project and fix but I have a big project in PB!
I wanna know whats the problem.

Thanks a lot!!!
andrebremer
 
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Re: Problem: Bw Media as Mask

Postby Daniel Kaminski » Thu Nov 12, 2015 12:21 am

Hi,

this is very hard to tell what the problem is, without having the actual project in front of us.
We will also need to know the Software Version of Pandoras Box.

You said that the project worked fine until last week. So what did change since then?
If you want coolux support to take a look at your project please send it to us via email together with a detailed description how we can reproduce the problem.

Daniel
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Daniel Kaminski
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Re: Problem: Bw Media as Mask

Postby malkuth23 » Fri Nov 13, 2015 6:28 am

Check your nvidia driver version.
Some effects don't work well with certain driver versions... I know that is vague, but it is hard to track.

Check that the driver version is the same on the Manager and Server
Matthew Newman-Saul
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