Load a audio file,but no sound. How can I fixed it?

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Load a audio file,but no sound. How can I fixed it?

Postby wh_coolux » Wed Jan 20, 2016 7:01 am

I use the demo vesion.
experience the track.
Timeline can't load the mp3 file, I convert it to wav format.
Now PB can load wav audio file successfully,but when I prese play button, no sound.
How can I fixed it?
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Re: Load a audio file,but no sound. How can I fixed it?

Postby Thomas Mrozek » Wed Jan 20, 2016 10:31 am

Hi,
did you setup audio correctly?
http://www.coolux.de/root/downloads/sup ... _audio.htm
Did you playback from audio Track?
http://www.coolux.de/root/downloads/sup ... tracks.htm
Is the output routed correctly?
http://www.coolux.de/root/downloads/sup ... pector.htm
Did you plug the right output?

I hope you can get enough information out of this, otherwise please give some more details about your setup and configuration.
cheers
Thomas
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Re: Load a audio file,but no sound. How can I fixed it?

Postby wh_coolux » Wed Jan 20, 2016 11:07 am

Thank you,Thomas Mrozek.

My ASIO Audio configuration.
audio 1.png


audio 2.png


audio 3.png


audio 4.png


Use this method,I can listen the sound.
Another possibility to playback sound is, to use a video layer but in that case it can not be synchronized.



but still can't use audio layer to play sound.
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Re: Load a audio file,but no sound. How can I fixed it?

Postby Thomas Mrozek » Wed Jan 20, 2016 11:25 am

You'll have to setup an ASIO audio device. if there is nothing in the device list there is no chance to playback audio.
To get it to work it has to run in windows properly. If it does you can select it in the Asio Audio Configuration Device List. Please make shure you are using a Asio Audio Card.
You also have the possibility to playback audio from a client. To setup please change the SITE in ASIO Audio Configuration.
cheers
Thomas
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Re: Load a audio file,but no sound. How can I fixed it?

Postby Daniel Kaminski » Wed Jan 20, 2016 12:20 pm

Hi,
If you do not own a ASIO Audio Card or your Card does not provide a ASIO Driver you can try ASIO4ALL.

ASIO4ALL is not recommended to use for a live production, because it is not a real ASIO Card and may lead to all kinds of problems, but if you just want to test something it might be a good solution before buying a ASIO Card.
Just use google to find the official download.

Daniel
--
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Re: Load a audio file,but no sound. How can I fixed it?

Postby wh_coolux » Thu Jan 21, 2016 3:04 am

thank you ,Daniel and Thomas!!
:D
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