directx problems on player

Christie Pandoras Box Version 5

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directx problems on player

Postby jhofmann@4media.biz » Sun Feb 07, 2016 9:46 pm

Hi together,

i have installed Player PRO on a custom machine.
In preview mode all is running fine
When it want to toggle to fullscreen an error occures ("Fatal directX problem, please close application") and i cannot toggle to fullscreen and also i cannot exit PBMaster.

any ideas suggestions?

Win7 64bit with newest Rev 12383

Thanks and regards
Jochen
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Re: directx problems on player

Postby Daniel Kaminski » Tue Feb 09, 2016 3:02 am

Hi,

hard to tell with that few information. It can be anything.
Please send the log files to support(at)coolux.de with a short desciption of the hardware and we will try to help you.
The more information you can give us the easier it will be to find out what is wrong.

Daniel
--
Daniel Kaminski
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Re: directx problems on player

Postby Thomas Mrozek » Tue Feb 09, 2016 9:36 am

Conversation moved to direct contact
Thomas Mrozek
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