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Dongles' information

PostPosted: Mon Dec 12, 2016 9:32 pm
by trafalmejo
Hi everyone,

We have a couple of dongles very similar. Is there anyway to get the information about a specific dongle. type, version, firmware, etc.

Best regards!

Daniel

Re: Dongles' information

PostPosted: Wed Dec 14, 2016 11:43 am
by Yvonne Groetzschel
Hi Daniel,

please send us an e-mail to Support.pandorasbox@christiedigital.com with the attached dongle readouts and we can give you the information about your dongles.
Here you find an explanation how it works: http://www.coolux.de/en/cooluxsupport/d ... procedure/

Best regards,
Yvonne

Re: Dongles' information

PostPosted: Fri Dec 16, 2016 8:54 pm
by trafalmejo
Hi Ivonne,

With the PandorasBox's installer is possible to get this information. The installer identifies what dongle is plugged.
Thanks!

Daniel