Help: PB system needs Windows reinstalled.

Christie Pandoras Box Version 5

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Help: PB system needs Windows reinstalled.

Postby Mammothgeorge » Wed Jan 22, 2020 10:21 pm

I have a system setup that includes several Player Pros, a server, and a manager. They are all older systems and the CMOS battery had died in each, causing the onboard RAID settings to be lost. We did not realize that and continued to use the computers with one of the RAID disks offline. It is now, apparently, impossible to reconstruct the RAID and trying to boot into RAID mode causes Windows to freak out. I need to reinstall Windows and PB 5 from scratch on these machines. Is that even possible?
Mammothgeorge
 
Posts: 12
Joined: Sat May 29, 2010 9:27 pm

Re: Help: PB system needs Windows reinstalled.

Postby Werner Schuette » Thu Jan 23, 2020 3:37 pm

Hello.
Please send the serial numbers of the machines to our official support email address:
Support.pandorasbox@christiedigital.com
and explain the topic again.
Then we can check out if it is possible with the machines.

Take care
Werner Schuette
 
Posts: 3
Joined: Mon Jan 16, 2017 2:43 pm


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