error

Christie Pandoras Box Version 5

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error

Postby vjalguem » Fri Sep 03, 2010 9:44 pm

team coolux
I'm having an error when I open the manager bp
I wonder what can be?
grateful
rafael botter
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vjalguem
 
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Re: error

Postby Julia Foest » Mon Sep 06, 2010 9:50 am

Hi Rafael,

it seems as if the images from the installation folders are not available.
I don't know the reason for this.
Was an antivirus software running when you installed the PB version?
Please try to run the installer again (you do not have to uninstall the PB version before).
Does this fix the problem?

And is there a reason why you use such an old 4.1 software version?
The current version is PB 4.5 Revision 4621 (please note that projects created in Version 4.1 are not compatible to Version 4.6).
If you encounter issues starting the version, please update your dongle drivers:
http://www.coolux.de/root/downloads/sup ... rSetup.zip

Best regards,
Julia
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Julia Foest
 
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Location: Berlin, Germany

Re: error

Postby Julia Foest » Mon Sep 06, 2010 12:21 pm

Hi Rafael,

now I know the reason, why this happens on your PC:
As you are using a spanish Windows System, the path to Pandoras Box installation folders (especially to the the one where all the icons are located) is too long. This is caused by the folder, where all programs are installed to by default (in english it is called "program files").
Please install the PB software to a different location on your harddisc, so that the path it is installed to is shorter. This should fix your problem.

Best regards,
Julia
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Julia Foest
 
Posts: 521
Joined: Tue Nov 18, 2008 2:44 pm
Location: Berlin, Germany


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