Hi,
due to Holiday times the Coolux office in Cologne is closed from 24. of December to 4th of January. For urgent and important support issues I will be on the support hotline +49 221 130 654 24 every day from 10 am to 6 pm local german time.
I will also check the support@coolux.de mail and the forum every one in a while but not as regular as normal. So if there is any urgent issue please give me a call.
All people from coolux wish you and your families a nice and peaceful christmas time and a happy and sucessfull year 2010.
best wishes and thanks for a sucsessful 2009
Patrick