Reporting bugs procedure?

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Reporting bugs procedure?

Postby markcmitchell » Tue Apr 29, 2014 5:32 am

Hi there,

I'm wondering what the procedure is for reporting Widget Designer bugs. Is it best to post on this forum, or is there a dedicated place to report bugs?

Cheers,
Mark C Mitchell
markcmitchell
 
Posts: 8
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Re: Reporting bugs procedure?

Postby JustynR » Tue Apr 29, 2014 1:22 pm

Email support@coolux.de with as much information as possible (revision #, version of windows, PB revision)

They will assign a support ticket to your email and address it accordingly.

Cheers,
Justyn Roy
Toronto Ontario Canada
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Posts: 560
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Location: Toronto, Canada

Re: Reporting bugs procedure?

Postby Dennis Kuypers » Tue Apr 29, 2014 3:55 pm

Hi,

It is also a good idea to create a new fresh project and try to reproduce the error.

Best regards
Dennis
Dennis Kuypers
(former Product Developer, Software)
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coolux Germany
 
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Re: Reporting bugs procedure?

Postby markcmitchell » Fri May 02, 2014 11:29 am

Ok thanks guys, will do :)
markcmitchell
 
Posts: 8
Joined: Tue Mar 11, 2014 3:30 am


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