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camera tracker problem

PostPosted: Tue Jan 24, 2017 8:01 am
by jsukjin
Hello.
I have difficulty using camera tracker.
Face tracker from Tool on WD (my current version is PRO) works fine as expected.
I can see what a camera is capturing via preview display provided.
but Camera tracker from Tool on WD does not seem to work properly.
I can not see what a camera is capturing via preview even though I change settings and apply them.
I suppose that I need to use this tool to control color tracking.
I dont think there is HW connection problem since Face tracker works great
I assume that HW and firmware have been installed correctly.
What should I do in order to operate Camera Tracker?
please let me know.

WD 4.7 2500
PB 5.10 14570

Re: camera tracker problem

PostPosted: Tue Jan 24, 2017 3:46 pm
by Christian Hinxlage
Hi,

did you remove the camera from the facetracker tool before you closed the facetracker window?
As long as the camera is still connected to the facetracker tool, you canĀ“t connect it with another tool.

Hope that helps,

Best regards,

Christian