WD Video Player first frame

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WD Video Player first frame

Postby cormac.conn » Wed May 03, 2017 11:28 am

Hi guys, just a quick question. I have a basic page set up in WD with buttons that load various video files stored locally into a Video Player on the same page. I want each button to load the video and have the video hold until the user presses a play button. I would like the first frame of the video to appear in the video player so the user knows that the video has loaded. However, most of the time when the video is loaded, the video player only shows a black frame. Sometimes the first frame shows up, but there doesn't seem to be any reason as to why.

Does anyone know if there's a way to fix this?
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