update policy for servers

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update policy for servers

Postby vester86 » Fri Jul 06, 2018 11:14 pm

we just got 2 brand new Compact players. what is the policy for updating windows 10 ?? i know about some issues related to update 1803.
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Re: update policy for servers

Postby Justyn Roy » Mon Jul 09, 2018 6:04 pm

Why do you want to update to Windows 10?
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Re: update policy for servers

Postby malkuth23 » Mon Jul 09, 2018 11:13 pm

I think you should not do this.

I do not work for Christie, but I can tell you now, they will not be able to support you nearly as well as if you left the OS stock.

Also, Windows 7 is good. Unless there is a hardware need, just leave it.

Keep in mind they do a ton of stuff to the OS other than just install it. Little registry changes, configurations etc. None of this is exactly stock. Part of what you paid for was a configured system.
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Re: update policy for servers

Postby vester86 » Thu Jul 12, 2018 11:22 pm

Justyn Roy wrote:Why do you want to update to Windows 10?

clearly i wasn't clear: it comes delivered with windows 10 from factory: 2 brand new Compact Servers. i have nothing against Win10, just be aware of some gremlins of the system.

EDIT: turned out win8.1 is installed, NOT win10.
Last edited by vester86 on Mon Jul 16, 2018 7:10 pm, edited 1 time in total.
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Re: update policy for servers

Postby malkuth23 » Fri Jul 13, 2018 8:19 am

OH, sorry. Yeah... My bad.

If you are running the newest PB version, you should be fine updating, but someone from Christie can confirm.
I have updated several machines (though not a compact player) and they are working fine.
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Re: update policy for servers

Postby Markus Zeppenfeld » Mon Jul 16, 2018 2:59 pm

Hi vester86,

Christie is currently not delivering any devices using Win10, so there is no Compact Player "delivered from factory" equipped with this OS. If Win10 is installed on your new devices, please contact support under support.pandorasbox@christiedigital.com and let them know your serial numbers.

Cheers
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Re: update policy for servers

Postby vester86 » Mon Jul 16, 2018 7:09 pm

hi markus,

thanks for your reply. i was under the impression that the new compact servers were installed with win10 because there was a win10 licence in the box. today i got a mail from Christie that stated there is a win10 serial but it comes installed with win 8.1. i didn't have time to start the servers up yet so that's why i didn't notice it's in fact win8.1 installed.

thanks for your reply!
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