PB 6.5.2 - Not importing new DDS sequences frames

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PB 6.5.2 - Not importing new DDS sequences frames

Postby a.borelli » Fri Oct 01, 2021 9:08 am

Hi everyone,

DDS image sequences works amazingly well, but I noticed a quite strange behaviour.

For example, let's say I export a video in PNG frames and convert it into DDS with PB's Image converter.
I add to my project this "DDS sequence A", made of 10'000 frames, and it runs perfectly. Smooth and all.

But if I export some frames again, let's say a hundred of them, convert them into DDS and overwrite the previous ones (with the very same filename) in the DDS folder, PB does not recognise the new ones.

I obviously tried to:
- Remove the DDS sequence from the project and add it again,
- Remove files manually from the server's content folder and spread everything again from scratches
- Change DDS imported folder's name

Nothing worked: the new frames are skipped and the video gets shorter by that amount of frames.
If the new frames are in the middle of the sequence, the playout skips from the last old frame to the next non-overwritten old frame.

It happened twice to me in the last month, and I did not find yet a way to work around this behaviour.

Any hint?

Thanks,
Andrea Borelli
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Re: PB 6.5.2 - Not importing new DDS sequences frames

Postby Christian Hinxlage » Mon Oct 04, 2021 2:24 pm

Hi Andrea,

I can not reproduce this behaviour.
Neither with the overwrite function nor with manually changing the images.
Neither with keep the manager running while changing the files, nor with closing it while changing

I didn't try it on a client. Is the behavior identical in the managers preview?

Can you reproduce that in a new project?

Can you send in the logs to support.pandorasbox@christiedigital.com

Regards,

Christian
Christian Hinxlage
Technical Support Manager

Christie Digital Systems Canada Inc.
www.christiedigital.com
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Re: PB 6.5.2 - Not importing new DDS sequences frames

Postby a.borelli » Thu Oct 07, 2021 9:53 am

Thanks Christian,

As soon as I can, I will prepare a wetransfer packet with a project and some files I was working with that had this issue.
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